STORE POLICY

Customer Care / Issues Regarding Packaging or Delivery:

At Africa's Secret, we understand the importance of ensuring that our customers receive their packages in good condition and on time. In the event that a package is damaged or undeliverable, our customer service department is always available to assist you. Our customer product team will follow up with you within 24 to 48 hours to provide additional steps and assistance. Please note that it is important to double-check your delivery address before checking out, as refunds will not be issued for orders with incorrect addresses.

Purchasing products:

When making a purchase from Africa's Secret, please take the time to review all details related to the product you are interested in. By proceeding to checkout, you agree to not hold Africa's Secret responsible for any issues that may arise from the use of our products/cosmetics or those purchased from our vendors. Thank you for your understanding.

Privacy & Safety:

At Africa's Secret, we understand the importance of safeguarding your personal information. That's why we use Secure (SSL) technology to establish a secure session when you send us confidential personal account data. If you browse our website without registering for an online account, you can do so anonymously, and we won't collect personal information such as your name address, phone number or email address. However, we do use cookies to gather information about how our site is used, such as the server your computer is logged onto.

Wholesale Inquiries:

Wholesale products will be available 2026, please check back for more information on our wholesale

opportunities.

Payment Methods:

Credit / Debit Cards - PAYPAL - Offline Payments